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Boots Baby Soother - Product Recall

20 October 2017
Feature Healthcare

The health and safety of our customers and patients is always our highest priority. We’ve discovered a potential manufacturing fault in two Boots Baby Soothers which might cause a small tear in the silicone teat. As a precautionary measure we are recalling these two Boots Baby Soothers and we are asking customers to return these products to our stores immediately for a refund or replacement with a similar item.

We’re sorry for any inconvenience this may cause our customers and would like to offer our reassurances that as soon as the fault was identified as part of our quality control process we immediately removed these lines from sale. No other products are affected. If customers have any further questions or concerns they can call Boots Customer Care on 0800 915 0004 or speak to their local Boots store team.

The products we would like customers to return as a precaution are:

  • Boots Baby Airflow Soother 0-6 months
  • Boots Baby Airflow Soother 6 months.

 

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Boots is the UK’s leading health and beauty retailer with over 52,000 team members and 2,100 stores, ranging from local community pharmacies to large destination health and beauty stores.*

Boots serves its customers and patients for life as the leading provider of healthcare on the high street and the UK’s number one beauty destination. It offers an unrivalled depth and breadth of products, which incorporates its extensive own brand range and innovative portfolio of brands, including No7, the UK’s No1 skincare brand, Soap & Glory, Liz Earle Beauty and Sleek MakeUP.

2024 marks Boots’ 175th anniversary year. Founder John Boot opened a herbalist store in Nottingham in 1849 to offer an affordable alternative to traditional medicines. His son Jesse expanded the business to become a modern retailer and the biggest chemist in Britain. Throughout its history, Boots has listened, learned and innovated, and it continues to challenge itself to improve its products and services every day.

Boots is part of Walgreens Boots Alliance, which is a global leader in pharmacy-led, health and wellbeing retail.  More company information is available on boots-uk.com.

*Figures accurate as of 30 November 2023

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