Multi-channel

We are committed to making sure our customers are able to shop with us when, how and where suits them best.

So as an innovative multi-channel retailer, we offer a range of ways for customers to shop with us and access our advice, including:

  • Our boots.com e-commerce site, which is also mobile optimised
  • Tap into Boots in store ordering. All stores have iPads to help customers order from the widest Boots range in any store, for delivery the next day, to the same store, different store or other address.
  • Sharing inspiration, expertise as well as the latest events and offers through our social media channels
  • Dedicated customer care team on Facebook and Twitter, or on BootsWebMD.com, our consumer health and wellness portal
  • Online inspiration and advice across health and beauty through our social channels below